Privacy Policy.

VietLinker collects information when you register an account, post listings, or use our services:

• Personal information: full name, email, phone number
• Listing information: content, images, address
• Payment information: via Stripe (we do not store card details)
• Technical information: IP address, browser, device

• To provide and improve VietLinker services
• To process payments and manage credits
• To send account and listing notifications
• To provide customer support and resolve disputes
• To comply with applicable laws and protect user rights

We do not sell or rent your personal information. Information is only shared in these cases:

• With your explicit consent
• With service providers (Supabase, Stripe, Vercel)
• When required by law
• To protect the rights and safety of VietLinker and its users

VietLinker provides AI-powered features. When you use them, certain data is sent to third-party AI providers:

We use industry-standard security measures — SSL/TLS encryption, AES-256 at rest, two-factor authentication, and strict access controls.

You have full control over your personal data:

• Access — view data we hold about you
• Rectification — correct inaccurate information
• Erasure — request deletion of your account and data
• Opt-out — stop AI data processing at any time

Contact account@vietlinker.com to exercise these rights.

Part of VietLinker is a directory aggregating professional licensing data (doctors, lawyers, real estate agents, accountants, insurance producers, dentists, pharmacists) from federal and state public records.

Sources:

• Federal: NPI Registry (CMS), IRS PTIN FOIA
• State: Bar Associations, Real Estate Commissions, Departments of Insurance, Boards of Pharmacy/Dentistry
• National: NIPR (National Insurance Producer Registry)

• Strictly necessary: login session, CSRF (cannot be disabled — required for the Site)
• Analytics: Google Analytics, Plausible — anonymized, can be opted out
• Functional: language, preferences — can be opted out
• NO third-party advertising or targeting cookies

VietLinker honors the Do Not Track browser signal (per CalOPPA). You can disable cookies in your browser settings — some features may not work if necessary cookies are disabled.

VietLinker honors the rights below for all users regardless of state — covering CCPA/CPRA (CA), VCDPA (VA), CPA (CO), CTDPA (CT), UCPA (UT), TDPSA (TX), OCPA (OR).

• Right to Know — request what data we hold about you
• Right to Erasure — request deletion, processed within 45 days
• Right to Correct — fix inaccurate information
• Right to opt out of sale of personal info (VietLinker does NOT sell)
• Right to opt out of targeted advertising (VietLinker does NOT do this)
• Right to portability — request data in JSON/CSV
• Right to non-discrimination — no penalty for exercising your rights

How to exercise rights:

• Email: account@vietlinker.com (subject: [Privacy Request])
• Receipt confirmed within 10 days
• Identity verified via email confirmation
• Substantive response within 45 days (extendable by 45 if complex — we will notify)

State-specific notes:

• CA Shine the Light (Civil Code §1798.83) — VietLinker does not share data for third-party direct marketing
• Nevada NRS 603A — VietLinker does not sell data; opt-out requests still honored
• Illinois BIPA — N/A (no biometric processing)
• Washington MHMDA — no consumer health data collected (only business info from public records)
• New York SHIELD Act — fully complied with (see sections 5 + 11)

Children (COPPA — Federal):

VietLinker does not knowingly collect data from children under 13. If discovered, it will be deleted immediately. Parents may request deletion of their child's data at account@vietlinker.com.

Sensitive data:

• Health (WA MHMDA, CA CMIA): only business info of healthcare providers — NO consumer health data
• Biometric (IL BIPA, TX CUBI): NOT collected (fingerprints, face scans, voice prints)
• Geolocation: NO precise tracking — only city-level inferred from IP for analytics
• Financial: NO stored card numbers — payments handled by Stripe (PCI-DSS Level 1)

Data retention:

• Professional profile (public records): retained while license is active + 12 months after expiry
• User account: retained while account is active + 24 months after closure
• Analytics data: anonymized after 14 months
• Privacy request log: retained 24 months (compliance)
• Email correspondence: retained 3 years

VietLinker serves U.S. users. If you access from outside the U.S., your data may be stored/processed in the U.S. and may not have the same protection as GDPR (EU). By using the Site you agree to this.

When we update this policy:

• New version + update date posted at the top
• Banner notice on the Site for 30 days
• Email to registered users for material changes

Questions about privacy / privacy requests / opt-out — contact: account@vietlinker.com

General support — contact: support@vietlinker.com