Safe transaction alert
- Never deposit before inspecting the item in person
- Meet in public places (police station, Starbucks, bank)
- Never share OTP codes, your SSN, or bank info
- Be wary of anyone demanding payment via Zelle/CashApp upfront
Transaction Safety & Scam Prevention
Common scam tactics
Zelle/CashApp scam: Scammers send fake payment screenshots and ask you to ship the item first. Always verify the actual deposit in your bank account.
OTP scam: Never share OTP codes with anyone, including someone claiming to be from your bank or VietLinker.
"Shipping only" scam: A buyer who only wants the item shipped and pays in advance through an app is usually a scam. Prefer in-person transactions.
Rental scam: A "remote landlord" demanding a wire-transfer deposit before showing the property. Always view the property in person and verify ownership.
Safe transaction practices
- Meet in public places: police stations, Starbucks, banks, supermarkets
- Bring a family member or friend for high-value transactions
- Inspect the item carefully before paying
- Use cash or traceable payment methods
- Keep messages and receipts as evidence
- Verify the buyer/seller’s identity through their VietLinker profile
What NOT to do
- Deposit before inspecting the item or property in person
- Share your SSN, bank card number, or OTP codes
- Wire money to strangers
- Trust deals that are "too good to be true"
- Meet in isolated or private locations
Reporting fraud: If you encounter a scam, contact Account@vietlinker.com and report it to your local police or the FTC at reportfraud.ftc.gov.
AI Usage Policy
The VietLinker AI Suite provides tools for the Vietnamese community, including: AI Assistant, Document Reader, Text Translation, Voice Translation, English Learning, and AI Image Generation.
Important: AI does not replace professional advice. For legal, medical, tax, or immigration matters, please consult a licensed attorney, doctor, or qualified expert.
Acceptable use
- Use AI to support learning, translation, and information lookup
- Always verify important information with official sources
- Respect copyright when using AI-generated content
Prohibited uses
- Uploading sensitive information: full SSN, complete bank card numbers, OTP codes
- Generating violent, pornographic, or unlawful content
- Creating deepfakes or impersonating others
- Using AI to spam, defraud, or harass
AI image generation (Grok Imagine)
- Generated images may not be exclusive — check trademarks before commercial use
- Generating images of real people without consent is prohibited
- Violent, pornographic, or unlawful content is prohibited
Voice translation
When using voice translation during phone calls, you are responsible for complying with your state’s recording laws. Some states require all parties to consent.
Marketplace Listing Rules
Listing requirements
- Clear title and accurate description of the item’s condition
- Use real photos of the item (do not use images from the internet)
- Honest pricing — no "bait-and-switch"
- Provide accurate contact information
Prohibited items
- Weapons, firearms, daggers
- Drugs and controlled substances
- Prescription medications without a license
- Counterfeit or knock-off branded goods
- Stolen goods or illegal items
- Pornographic content
- Wildlife
- Social media or game accounts
Prohibited behavior
- Spam or duplicate listings
- Misleading information or fraud
- Using other people’s photos
- Advertising illegal services
Job Listing Rules
All job postings must comply with U.S. labor law and EEOC (Equal Employment Opportunity Commission) regulations.
Listing requirements
- Clear, honest job description
- Transparent salary and compensation information
- Language requirements only when relevant to the role
- Valid employer contact information
No discrimination
Under EEOC law, job listings may not discriminate based on:
- Race or color
- Religion
- Gender or sexual orientation
- National origin
- Age (40 and over)
- Disability
- Pregnancy status
- Genetic information
Prohibited postings
- Jobs that require payment to be hired
- Multi-level marketing (MLM) or pyramid schemes
- Illegal employment
- Fake job postings used to harvest personal information
For job seekers: Never pay to be hired. Be cautious of the "check deposit scam" where the employer sends a fake check and asks you to wire part of it back.
Real Estate Listing Rules
All real estate listings must comply with the Fair Housing Act, the federal law against housing discrimination.
Listing requirements
- Accurate price, square footage, and address
- Real photos of the property
- Clear lease/sale terms
- Valid contact information for the owner or agent
Fair Housing — no discrimination
Under the Fair Housing Act, listings may not deny or prefer applicants based on:
- Race, color, or national origin
- Religion
- Gender or familial status
- Disability
Examples of violations: "Vietnamese tenants only", "No families with children", "Women preferred" — these phrases may violate the Fair Housing Act.
Business transfers (nail salons, restaurants)
- VietLinker is only a listing platform; we do not broker transactions
- Buyers should independently verify licenses, lease agreements, and finances
- We strongly recommend using an attorney and accountant for major transactions
- VietLinker is not responsible for disputes between parties
Rental scam warning: Be cautious of "remote landlords" demanding wire-transfer deposits. Always view the property in person and verify ownership before sending money.
Community Guidelines
VietLinker is a platform connecting the Vietnamese community. We aim to create a safe and respectful environment for every member.
Encouraged behavior
- Be respectful and polite in conversations
- Share useful, accurate information
- Help new community members
- Report content that violates the guidelines
Prohibited behavior
- Harassment, threats, or bullying
- Hate speech or racism
- Pornographic or violent content
- Spam or unrelated advertising
- Identity impersonation or using others’ photos
- Sharing other people’s personal information (doxxing)
- Fraud or scams
Enforcement
When violations are detected, VietLinker may take the following actions:
- Remove the offending content
- Issue an account warning
- Temporarily suspend or permanently delete the account
- Cooperate with authorities when necessary
Wallet & Promotions Rules
Wallet system (Main & Bonus)
- Your wallet has a Main balance (funded with real money) and a Bonus balance (from promotions)
- $1 = 1 day of listing display for marketplace/jobs/real-estate
- Top up via Stripe (web) or In-App Purchase (mobile)
- Bonus balance can ONLY be used for posting listings, creating a Shop/Business, and business verification — not for AI Plus/Pro
- Balance has no legal cash value and is non-transferable
- Balance already spent cannot be refunded
- Refunds apply only in cases of system error
Promotional programs
VietLinker offers promotional programs such as Coin Hunt and Spin Wheel:
- Rewards are VietLinker Coins or Bonus balance, not cash
- Each person may use only one account
- Bots, scripts, or automation tools are prohibited
- VietLinker reserves the right to change or end any program at any time
Anti-fraud rules
- Creating multiple accounts to claim rewards
- Using VPNs or proxies to bypass limits
- Buying, selling, or trading accounts
- Exploiting system bugs
Violations of anti-fraud rules will result in forfeiture of all Credits/Coins and permanent account suspension.
